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A blurring between on premise and hosted CRM software...

Once upon a time it was pretty simple. If you wanted hosted CRM software you paid per person per month. If you wanted your CRM software in-house you purchased a perpetual license up front.

In ‘The Knives Your Sales People Should Have’ Brad Feld points out it doesn’t have to be this way, and probably won’t be moving forward - ‘In 2009 (and going forward) customers will buy software using both perpetual licensing and subscription licensing, regardless of how the software is deployed’

In other words, whether I want my software in-house, or hosted, I should be able to choose to pay up front, or per person per month. I think he’s spot on, and we’ll see a much more flexible approach to pricing models for CRM software in the coming months as the recession forces software vendors to listen rather more carefully to how their customers want to pay for and deploy their software.


Related Force Foundation Articles

Do I stay or do I go? - when to change your CRM re


One interesting question that came up this week was ‘when is it right to change my CRM reseller?’ To position this a bit, a lot of CRM packages, Microsoft CRM being a good example, are sold through resellers and implementation partners rather than...

Read more about Do I stay or do I go? - when to change your CRM reseller......

Yahoo’s BOSS Search Mashups


Last month Yahoo! announced BOSS, its Build Your Own Search Service, which "allows developers and companies to create and launch web-scale search products by utilizing the same infrastructure and technology that powers Yahoo! Search." The REST API...

Read more about Yahoo’s BOSS Search Mashups...